Meituan operates a vast digital platform, offering a comprehensive suite of services to consumers. The company's business model is structured around three primary divisions: Food Delivery, In-store & Hotel & Travel, and a segment dedicated to New Initiatives and Other ventures.

The Food Delivery arm enables customers to easily place orders for prepared meals from a variety of restaurants. Within the In-store, Hotel & Travel segment, users can book local consumer services across numerous categories or make reservations for lodging and tourist attractions.

The New Initiatives and Others division encompasses a diverse array of offerings, including B2B food distribution, Meituan's grocery service, rapid delivery solutions like Meituan Instashopping, community e-commerce, shared transportation services (such as bikes and electric mopeds), and micro-lending. Founded in 2003, this Beijing, China-headquartered company was formerly known as Meituan Dianping before adopting its current name, Meituan, in October 2020.