Industrial and Commercial Bank of China Limited (ICBC), alongside its affiliated entities, delivers a comprehensive suite of banking products and financial services to clients within the People's Republic of China and across international markets. Its operations are structured into three principal segments: Corporate Banking, Personal Banking, and Treasury Operations.

The Corporate Banking division is dedicated to furnishing financial solutions for enterprises, governmental bodies, and other financial institutions. This encompasses offerings such as business loans, trade finance facilities, deposit accounts, corporate asset management, custodial functions, and a diverse range of corporate intermediary services.

Conversely, the Personal Banking segment focuses on meeting the financial requirements of individual customers, with a portfolio that includes personal credit facilities, payment cards, savings and current accounts, as well as individual wealth management and brokerage services. The Treasury Operations segment is responsible for managing transactions within money markets, overseeing investment securities portfolios, engaging in foreign exchange dealings, and managing derivative positions.

Beyond these core areas, the bank extends its offerings to include digital banking services, investment banking advisory, financial leasing, and insurance products. Founded in Beijing, the People's Republic of China, in 1984, the company maintains its headquarters there.